The second-hand marketplace Members Express Anger Regarding Size Changes
Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.
This online marketplace has updated its sizing categories for women's and children's clothes without notifying all users about the change.
Online Platforms Response
Countless users and merchants are expressing on platforms saying Vinted listings now show an altered size classification versus the original listing because of the remapping.
The platform stated the new system was more in line with similar services.
It has advised users to check their listings and manually change the size if necessary, causing user dissatisfaction.
Size Classification Changes
Earlier, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The revised method features a letter and a range like S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size used to be a 12 but now shows as UK 16-18.
Member Accounts
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, explained products she uploaded with size 14 tags were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Manual Updates
Another shopper, from Derby, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she said.
Marketplace Information
The platform boasts over 100 million users, comprising 18 million UK members.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: last year, the platform withdrew an update concerning shipment methods following member complaints.
